@import url("/wp-content/themes/unicon/assests/css/footer.css");

:root {
      --blue:        #0C5C96;
      --blue-dark:   #094e82;
      --blue-light:  #1a6fad;
      --blue-pale:   #EAF3FB;
      --blue-pale-2: #D6EAF8;
      --beige:       #EAF3FB;
      --beige-mid:   #D6EAF8;
      --beige-dark:  #88a1b7;
      --beige-border:#e1e3e8;
      --text:        #1A1A2E;
      --text-soft:   #4A5568;
      --text-faint:  #8A94A6;
      --white:       #FFFFFF;
      --red:         #DC2626;
      --red-pale:    #FEF2F2;
      --orange:      #EA580C;
      --orange-pale: #FFF7ED;
      --yellow:      #CA8A04;
      --yellow-pale: #FEFCE8;
      --green:       #1A7F5A;
      --green-pale:  #E6F4EE;

      --font-head:"Manrope",system-ui,sans-serif;
      --font-body:"Inter",system-ui,sans-serif;
      --max-w:1160px;
      --header-h:132px;
      --radius-sm:4px;
      --radius-md:8px;
      --radius-lg:14px;
      --t:0.22s cubic-bezier(0.4,0,0.2,1);
      --shadow:0 8px 32px rgba(12,92,150,0.10);
    }

    .wrap{width:100%;max-width:var(--max-w);margin:0 auto;padding:0 24px;}

    
    /* ─────────────────────────────────────────
       ops_hero — left copy + right snapshot card
    ───────────────────────────────────────── */
    .ops_hero{background:var(--blue);overflow:hidden;position:relative;}
    .ops_hero::before{
      content:"";position:absolute;bottom:-80px;left:-80px;
      width:400px;height:400px;border-radius:50%;pointer-events:none;
      background:radial-gradient(circle,rgba(255,255,255,.04) 0%,transparent 60%);
    }

    .ops_hero-layout{
      display:grid;
      grid-template-columns:1fr 340px;
      gap:2.5rem;
      align-items:center;
      height:calc(100vh - var(--header-h));
      max-height:760px;
      min-height:540px;
    }
    @media(max-width:960px){.ops_hero-layout{grid-template-columns:1fr;gap:2rem;height:auto;max-height:none;min-height:auto;}}

    .ops_hero-breadcrumb{display:flex;align-items:center;gap:.45rem;font-size:.78rem;color:rgba(255,255,255,.5);margin-bottom:1.1rem;}
    .ops_hero-breadcrumb a{color:rgba(255,255,255,.65);}.ops_hero-breadcrumb a:hover{color:#fff;}
    .ops_hero-eyebrow{display:inline-block;font-family:var(--font-head);font-size:.62rem;font-weight:800;letter-spacing:.18em;text-transform:uppercase;color:rgba(255,255,255,.75);background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.22);padding:5px 14px;border-radius:99px;margin-bottom:1rem;}
    .ops_hero h1{font-family:var(--font-head);font-weight:900;font-size:clamp(1.75rem,3.4vw,2.55rem);letter-spacing:-.04em;line-height:1.12;color:#fff;margin-bottom:.8rem;max-width:34rem;}
    .ops_hero h1 em{font-style:normal;color:#A8D8F0;}
    .ops_hero-lead{font-size:.98rem;color:rgba(255,255,255,.78);line-height:1.65;max-width:34rem;margin-bottom:1.5rem;}
    .ops_hero-actions{display:flex;flex-wrap:wrap;gap:.65rem;}
    .ops_hero-btn-primary{display:inline-flex;align-items:center;gap:7px;font-family:var(--font-body);font-size:.88rem;font-weight:700;background:#fff;color:var(--blue);border:none;border-radius:var(--radius-sm);padding:11px 22px;cursor:pointer;transition:background var(--t);}.ops_hero-btn-primary:hover{background:var(--blue-pale);}
    .ops_hero-btn-secondary{display:inline-flex;align-items:center;gap:7px;font-family:var(--font-body);font-size:.88rem;font-weight:600;background:rgba(255,255,255,.1);color:rgba(255,255,255,.9);border:1.5px solid rgba(255,255,255,.28);border-radius:var(--radius-sm);padding:11px 22px;cursor:pointer;transition:background var(--t);}.ops_hero-btn-secondary:hover{background:rgba(255,255,255,.18);}

    /* ── SNAPSHOT CARD (right side of ops_hero) ── */
    .ops_hero-card{
      background:rgba(255,255,255,.06);
      border:1px solid rgba(255,255,255,.18);
      border-radius:18px;
      overflow:hidden;
      backdrop-filter:blur(14px);
      box-shadow:0 24px 56px rgba(0,0,0,.32),0 0 0 1px rgba(255,255,255,.06);
      position:relative;
    }
    /* animated top stripe */
    .ops_hero-card::before{
      content:"";position:absolute;top:0;left:0;right:0;height:3px;
      background:linear-gradient(90deg,#A8D8F0,#0C5C96,#22c55e,#A8D8F0);
      background-size:300% 100%;
      animation:stripe 3.5s linear infinite;
      z-index:2;
    }
    @keyframes stripe{0%{background-position:0 0}100%{background-position:300% 0}}
    @media(prefers-reduced-motion:reduce){.ops_hero-card::before{animation:none;background-position:50% 0;}}

    .hc-header{padding:16px 16px 0;position:relative;z-index:1;}
    .hc-identity{display:flex;align-items:center;gap:10px;padding:11px 12px;background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.1);border-radius:10px;margin-bottom:12px;}
    .hc-logo{min-width:42px;height:38px;border-radius:8px;background:linear-gradient(135deg,var(--blue),#094e82);display:flex;align-items:center;justify-content:center;font-family:var(--font-head);font-size:.55rem;font-weight:900;letter-spacing:.04em;color:#fff;flex-shrink:0;text-align:center;box-shadow:0 4px 12px rgba(12,92,150,.4);}
    .hc-meta{flex:1;min-width:0;}
    .hc-meta-label{font-size:.58rem;font-weight:600;color:rgba(255,255,255,.4);text-transform:uppercase;letter-spacing:.08em;}
    .hc-meta-name{font-size:.85rem;font-weight:700;color:#fff;letter-spacing:-.01em;}
    .hc-live{width:8px;height:8px;border-radius:50%;background:#22c55e;flex-shrink:0;animation:live 2s ease-in-out infinite;}
    @keyframes live{0%,100%{box-shadow:0 0 0 0 rgba(34,197,94,.5)}60%{box-shadow:0 0 0 5px rgba(34,197,94,0)}}
    @media(prefers-reduced-motion:reduce){.hc-live{animation:none;}}

    .hc-stat{padding:2px 16px 12px;border-bottom:1px solid rgba(255,255,255,.07);margin-bottom:10px;position:relative;z-index:1;}
    .hc-stat-num{display:block;font-family:var(--font-head);font-size:2.5rem;font-weight:900;color:#7dd3fc;letter-spacing:-.06em;line-height:1;margin-bottom:1px;}
    .hc-stat-plus{font-size:1.3rem;color:#A8D8F0;vertical-align:super;font-weight:800;}
    .hc-stat-label{font-size:.76rem;color:rgba(255,255,255,.75);font-weight:600;letter-spacing:-.01em;}
    .hc-progress{height:3px;background:rgba(255,255,255,.08);border-radius:99px;margin-top:8px;overflow:hidden;}
    .hc-progress-fill{height:100%;width:0%;background:linear-gradient(90deg,#A8D8F0,var(--blue));border-radius:99px;transition:width 1.4s cubic-bezier(.22,1,.36,1);}

    .hc-items{list-style:none;padding:0 16px;margin:0;display:flex;flex-direction:column;gap:5px;position:relative;z-index:1;}
    .hc-item{display:flex;align-items:center;gap:8px;padding:7px 10px;background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.07);border-left:2px solid rgba(12,92,150,.4);border-radius:7px;font-size:.75rem;color:rgba(255,255,255,.72);font-weight:500;opacity:0;transform:translateX(12px);transition:opacity .5s cubic-bezier(.22,1,.36,1),transform .5s cubic-bezier(.22,1,.36,1);}
    .hc-item.revealed{opacity:1;transform:none;}
    .hc-item strong{color:rgba(255,255,255,.92);font-weight:600;}
    .hc-check{width:18px;height:18px;border-radius:50%;background:linear-gradient(135deg,var(--blue),var(--blue-dark));display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 2px 7px rgba(12,92,150,.35);}

    .hc-cta{display:flex;align-items:center;justify-content:space-between;margin:10px 16px 16px;padding:9px 13px;background:linear-gradient(135deg,rgba(12,92,150,.22),rgba(12,92,150,.08));border:1px solid rgba(12,92,150,.32);border-radius:9px;text-decoration:none;transition:background var(--t),border-color var(--t);position:relative;z-index:1;}
    .hc-cta:hover{background:linear-gradient(135deg,rgba(12,92,150,.35),rgba(12,92,150,.16));border-color:rgba(168,216,240,.4);}
    .hc-cta-label{font-size:.75rem;font-weight:700;color:#bae6fd;}
    .hc-cta-arrow{font-size:.82rem;color:#A8D8F0;transition:transform var(--t);display:inline-block;}
    .hc-cta:hover .hc-cta-arrow{transform:translateX(4px);}

    /* ─────────────────────────────────────────
       SECTION CHROME
    ───────────────────────────────────────── */
    .section-eyebrow{display:inline-block;font-family:var(--font-head);font-size:.62rem;font-weight:800;letter-spacing:.18em;text-transform:uppercase;color:var(--blue);background:var(--blue-pale);border:1px solid rgba(12,92,150,.15);padding:4px 12px;border-radius:99px;margin-bottom:.75rem;}
    .section-title{font-family:var(--font-head);font-size:clamp(1.4rem,2.6vw,1.9rem);font-weight:900;letter-spacing:-.04em;line-height:1.14;color:var(--text);margin-bottom:.55rem;}
    .section-lead{font-size:.96rem;color:var(--text-soft);line-height:1.65;max-width:38rem;margin-bottom:2rem;}

    /* ─────────────────────────────────────────
       CAPABILITY CARDS
    ───────────────────────────────────────── */
    .content-section{padding:clamp(3rem,5vw,4rem) 0;background:var(--beige);}
    .cap-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.1rem;}
    @media(max-width:900px){.cap-grid{grid-template-columns:repeat(2,1fr);}}
    @media(max-width:560px){.cap-grid{grid-template-columns:1fr;}}
    .cap-card{background:var(--white);border:1.5px solid var(--beige-border);border-radius:var(--radius-lg);padding:1.35rem 1.35rem 1.5rem;}
    .cap-icon{width:38px;height:38px;border-radius:var(--radius-md);background:var(--blue);display:flex;align-items:center;justify-content:center;margin-bottom:.85rem;}
    .cap-title{font-family:var(--font-head);font-size:.95rem;font-weight:800;letter-spacing:-.02em;color:var(--text);margin-bottom:.4rem;}
    .cap-desc{font-size:.83rem;color:var(--text-soft);line-height:1.6;}

    /* ─────────────────────────────────────────
       SUPPORT MODEL — 3 tiers
    ───────────────────────────────────────── */
    .support-model-section{padding:clamp(2.5rem,5vw,3.5rem) 0;background:var(--beige-mid);border-top:1px solid var(--beige-border);}
    .tier-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:1.25rem;margin-top:1.75rem;}
    @media(max-width:760px){.tier-grid{grid-template-columns:1fr;}}

    .tier-card{background:var(--white);border:1.5px solid var(--beige-border);border-radius:var(--radius-lg);overflow:hidden;}
    .tier-card-head{padding:1.25rem 1.35rem 1rem;border-bottom:1px solid var(--beige-border);}
    .tier-badge{display:inline-flex;align-items:center;gap:6px;font-family:var(--font-head);font-size:.6rem;font-weight:900;letter-spacing:.1em;text-transform:uppercase;padding:4px 10px;border-radius:99px;margin-bottom:.65rem;}
    .tier-badge--l1{background:#E0F2FE;color:#0369A1;}
    .tier-badge--l2{background:var(--blue-pale);color:var(--blue);}
    .tier-badge--l3{background:#EDE9FE;color:#6D28D9;}
    .tier-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0;}
    .tier-badge--l1 .tier-dot{background:#0369A1;}
    .tier-badge--l2 .tier-dot{background:var(--blue);}
    .tier-badge--l3 .tier-dot{background:#6D28D9;}
    .tier-title{font-family:var(--font-head);font-size:1rem;font-weight:800;letter-spacing:-.02em;color:var(--text);}
    .tier-subtitle{font-size:.78rem;color:var(--text-faint);margin-top:2px;}
    .tier-card-body{padding:1.1rem 1.35rem 1.25rem;}
    .tier-desc{font-size:.84rem;color:var(--text-soft);line-height:1.6;margin-bottom:.85rem;}
    .tier-items{display:flex;flex-direction:column;gap:6px;}
    .tier-item{display:flex;align-items:flex-start;gap:.55rem;font-size:.82rem;color:var(--text-soft);line-height:1.4;}
    .tier-check{flex-shrink:0;width:15px;height:15px;border-radius:50%;display:flex;align-items:center;justify-content:center;margin-top:2px;}
    .tier-card:nth-child(1) .tier-check{background:#E0F2FE;}
    .tier-card:nth-child(2) .tier-check{background:var(--blue-pale);}
    .tier-card:nth-child(3) .tier-check{background:#EDE9FE;}

    /* ─────────────────────────────────────────
       SLA MATRIX TABLE
    ───────────────────────────────────────── */
    .sla-section{padding:clamp(2.5rem,5vw,3.5rem) 0;background:var(--beige);}
    .sla-table-wrap{overflow-x:auto;border-radius:var(--radius-lg);border:1.5px solid var(--beige-border);margin-top:1.75rem;}
    .sla-table{width:100%;border-collapse:collapse;min-width:700px;}
    .sla-table thead tr{background:#1A1A2E;}
    .sla-table thead th{
      padding:13px 16px;font-family:var(--font-head);font-size:.62rem;font-weight:800;
      letter-spacing:.14em;text-transform:uppercase;color:rgba(255,255,255,.65);
      text-align:left;white-space:nowrap;
    }
    .sla-table thead th:first-child{border-radius:var(--radius-md) 0 0 0;}
    .sla-table thead th:last-child{border-radius:0 var(--radius-md) 0 0;}
    .sla-table tbody tr{border-bottom:1px solid var(--beige-border);background:var(--white);transition:background var(--t);}
    .sla-table tbody tr:last-child{border-bottom:none;}
    .sla-table tbody tr:hover{background:var(--blue-pale);}
    .sla-table td{padding:14px 16px;font-size:.85rem;color:var(--text-soft);vertical-align:top;line-height:1.5;}
    .sla-table td:nth-child(4),.sla-table td:nth-child(5){font-weight:700;color:var(--text);}

    .priority-badge{display:inline-flex;align-items:center;gap:6px;font-family:var(--font-head);font-size:.72rem;font-weight:700;padding:5px 11px;border-radius:99px;white-space:nowrap;}
    .priority-badge--p1{background:var(--red-pale);color:var(--red);border:1px solid rgba(220,38,38,.2);}
    .priority-badge--p2{background:var(--orange-pale);color:var(--orange);border:1px solid rgba(234,88,12,.2);}
    .priority-badge--p3{background:var(--yellow-pale);color:var(--yellow);border:1px solid rgba(202,138,4,.2);}
    .priority-badge--p4{background:var(--blue-pale);color:var(--blue);border:1px solid rgba(12,92,150,.2);}
    .p-dot{width:6px;height:6px;border-radius:50%;flex-shrink:0;}
    .priority-badge--p1 .p-dot{background:var(--red);}
    .priority-badge--p2 .p-dot{background:var(--orange);}
    .priority-badge--p3 .p-dot{background:var(--yellow);}
    .priority-badge--p4 .p-dot{background:var(--blue);}

    .sla-footnote{font-size:.75rem;color:var(--text-faint);margin-top:.85rem;line-height:1.55;}

    /* ─────────────────────────────────────────
       INCIDENT LIFECYCLE
    ───────────────────────────────────────── */
    .lifecycle-section{padding:clamp(2.5rem,5vw,3.5rem) 0;background:var(--beige-mid);border-top:1px solid var(--beige-border);}

    .lifecycle-flow{
      display:flex;align-items:flex-start;flex-wrap:wrap;gap:0;
      margin-top:2rem;
      background:var(--white);
      border:1.5px solid var(--beige-border);
      border-radius:var(--radius-lg);
      overflow:hidden;
    }

    .lf-step{
      flex:1;min-width:130px;
      display:flex;flex-direction:column;align-items:center;
      padding:1.5rem 1rem 1.5rem;
      position:relative;
      text-align:center;
    }
    /* right-side arrow divider between steps */
    .lf-step:not(:last-child)::after{
      content:"→";
      position:absolute;right:-10px;top:50%;transform:translateY(-50%);
      font-size:.9rem;color:var(--text-faint);
      z-index:2;pointer-events:none;
    }
    @media(max-width:700px){
      .lifecycle-flow{flex-direction:column;}
      .lf-step:not(:last-child)::after{content:"↓";right:50%;top:auto;bottom:-12px;transform:translateX(50%);font-size:.85rem;}
      .lf-step{min-width:100%;border-bottom:1px solid var(--beige-border);}
      .lf-step:last-child{border-bottom:none;}
    }

    .lf-num{
      width:40px;height:40px;border-radius:50%;
      background:var(--blue);color:#fff;
      display:flex;align-items:center;justify-content:center;
      font-family:var(--font-head);font-size:.9rem;font-weight:900;
      margin-bottom:.65rem;flex-shrink:0;
      box-shadow:0 4px 14px rgba(12,92,150,.3);
    }
    .lf-title{font-family:var(--font-head);font-size:.8rem;font-weight:800;color:var(--text);margin-bottom:.25rem;line-height:1.25;}
    .lf-sub{font-size:.72rem;color:var(--text-faint);line-height:1.4;}

    /* ─────────────────────────────────────────
       HOW WE WORK
    ───────────────────────────────────────── */
    .detail-section{padding:clamp(2.5rem,4.5vw,3.5rem) 0;background:var(--beige);border-top:1px solid var(--beige-border);}
    .detail-grid{display:grid;grid-template-columns:1fr 1fr;gap:2rem;align-items:start;}
    @media(max-width:760px){.detail-grid{grid-template-columns:1fr;}}
    .detail-prose p{font-size:.93rem;color:var(--text-soft);line-height:1.7;margin-bottom:1rem;}.detail-prose p:last-child{margin-bottom:0;}
    .detail-bullets{background:var(--white);border:1.5px solid var(--beige-border);border-radius:var(--radius-lg);padding:1.5rem;}
    .detail-bullets-title{font-family:var(--font-head);font-size:.82rem;font-weight:800;letter-spacing:.08em;text-transform:uppercase;color:var(--blue);margin-bottom:1rem;}
    .bullet-item{display:flex;align-items:flex-start;gap:.65rem;font-size:.88rem;color:var(--text-soft);line-height:1.55;margin-bottom:.65rem;}.bullet-item:last-child{margin-bottom:0;}
    .bullet-check{flex-shrink:0;width:17px;height:17px;border-radius:50%;background:var(--blue);display:flex;align-items:center;justify-content:center;margin-top:2px;}

    /* ─────────────────────────────────────────
       CASE STUDIES
    ───────────────────────────────────────── */
    .cs-section{padding:clamp(3rem,5vw,4rem) 0;background:var(--beige-mid);border-top:1px solid var(--beige-border);}
    .cs-section-header{margin-bottom:2rem;}
    .cs-eyebrow{display:inline-block;font-family:var(--font-head);font-size:.62rem;font-weight:800;letter-spacing:.16em;text-transform:uppercase;color:var(--blue);background:var(--blue-pale);border:1px solid rgba(12,92,150,.15);padding:5px 14px;border-radius:99px;margin-bottom:.75rem;}
    .cs-heading{font-family:var(--font-head);font-size:clamp(1.3rem,2.5vw,1.7rem);font-weight:900;letter-spacing:-.04em;color:var(--text);margin-bottom:.4rem;line-height:1.2;}
    .cs-subhead{font-size:.9rem;color:var(--text-soft);max-width:520px;}
    .cs-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:1.5rem;margin-top:2rem;}
    @media(max-width:760px){.cs-grid{grid-template-columns:1fr;}}
    .cs-card{background:var(--white);border:1.5px solid var(--beige-border);border-radius:var(--radius-lg);overflow:hidden;display:flex;flex-direction:column;transition:box-shadow var(--t),transform var(--t);}
    .cs-card:hover{box-shadow:0 12px 40px rgba(12,92,150,.13);transform:translateY(-4px);}
    .cs-img-placeholder{width:100%;height:200px;display:flex;align-items:center;justify-content:center;position:relative;overflow:hidden;}
    .cs-img-inner{position:relative;z-index:1;text-align:center;}
    .cs-img-icon{font-size:2.6rem;line-height:1;margin-bottom:.5rem;}
    .cs-img-label{font-family:var(--font-head);font-size:.68rem;font-weight:800;letter-spacing:.12em;text-transform:uppercase;color:rgba(255,255,255,.75);}
    .cs-body{padding:1.25rem 1.4rem 1rem;flex:1;display:flex;flex-direction:column;}
    .cs-region{font-size:.68rem;font-weight:600;letter-spacing:.08em;text-transform:uppercase;color:var(--text-faint);margin-bottom:.4rem;}
    .cs-title{font-family:var(--font-head);font-size:1rem;font-weight:800;color:var(--text);line-height:1.25;margin-bottom:.5rem;}
    .cs-desc{font-size:.82rem;color:var(--text-soft);line-height:1.55;margin-bottom:.9rem;flex:1;}
    .cs-metrics{display:flex;gap:.6rem;flex-wrap:wrap;margin-bottom:1rem;}
    .cs-metric{background:var(--blue-pale);border:1px solid rgba(12,92,150,.12);border-radius:6px;padding:.4rem .7rem;text-align:center;}
    .cs-metric-num{display:block;font-family:var(--font-head);font-size:1rem;font-weight:900;color:var(--blue);}
    .cs-metric-lbl{display:block;font-size:.65rem;color:var(--text-faint);line-height:1.3;}
    .cs-foot{padding:.85rem 1.4rem;border-top:1px solid var(--beige-border);display:flex;align-items:center;justify-content:space-between;}
    .cs-link{font-size:.8rem;font-weight:700;color:var(--blue);display:flex;align-items:center;gap:5px;}
    .cs-link svg{transition:transform var(--t);}
    .cs-card:hover .cs-link svg{transform:translateX(3px);}